This is a successful step in delivering better quality bus service.”

“The Bronx had one of the slowest bus speeds in the city and is now outperforming citywide trends in Customer Journey Time Performance, which measures the percentage of trips that are completed within 5 minutes of the scheduled time. “The data and feedback collected over six months demonstrates that the new network is delivering on shorter wait times, faster and more reliable trips,” said NYC Transit Senior Vice President of Buses Frank Annicaro. I’m thrilled to see customers benefit from measurable results and to hear the impact it has had on their commutes.” “The overhaul of the bus networks is a key component of the Faster, Cleaner and Safer Plan to improve service delivery and increase customer satisfaction. 'The Bronx Local Bus Network Redesign is off to a successful start, showing solid improvements in every measure of bus performance,” said NYC Transit President Richard Davey. All these changes contributed to the positive service improvements outlined. The redesign streamlined trips with more direct routing that took advantage of transit priority street designs, adjusted closely distanced bus stops, and allowed the MTA to effectively redistribute resources to meet real-time travel patterns of current and future bus customers. The new local bus network consists of thirteen modified routes, implementation of two new routes, and increased frequency on eight key corridors for ten routes. The presentation highlights the redesign strategies that were incorporated to improve speeds, frequency and connections within the Bronx and interborough travel to Manhattan, along with supporting feedback from customer surveys.

The Metropolitan Transportation Authority (MTA) today presented improvements to service and customer satisfaction following the implementation of the redesigned Bronx local bus network in June 2022. Modifications Made to 13 Routes, Implementation of Two New Routes and Increased Frequency on Eight Corridors for 10 Routes Six Months of Data Proves Success of New Bronx Local Bus Network Consistent Improvements Across All Service Metrics and Customer Satisfaction See the Full Presentation Here

Mta bus time